> ## Documentation Index
> Fetch the complete documentation index at: https://docs.monky.space/llms.txt
> Use this file to discover all available pages before exploring further.

# Frequently Asked Questions

> Find answers to common questions about M.O.N.K.Y wallet.

## General Questions

<AccordionGroup>
  <Accordion title="What is M.O.N.K.Y?">
    M.O.N.K.Y (Modular Onchain Network Key Yielder) is a secure, user-friendly Solana wallet designed for rebels who demand the best. It's built to provide military-grade security while maintaining an intuitive interface for users of all skill levels.
  </Accordion>

  <Accordion title="Is M.O.N.K.Y free to use?">
    Yes! M.O.N.K.Y is completely free to use. We don't charge any subscription fees, hidden costs, or wallet management fees. You only pay the standard Solana network fees for transactions (typically \$0.00025 per transaction).
  </Accordion>

  <Accordion title="How do I get started with M.O.N.K.Y?">
    Currently, M.O.N.K.Y is in development. You can:

    1. Connect with our [Telegram Bot](https://t.me/monky_os_bot) for early access
    2. Follow us on [X (Twitter)](https://x.com/monkywallet) for updates
    3. Join our community and get notified when the wallet launches
  </Accordion>

  <Accordion title="What devices does M.O.N.K.Y support?">
    M.O.N.K.Y is a web-based application that works on:

    * **Desktop**: Chrome, Firefox, Safari, Edge
    * **Mobile**: iOS Safari, Android Chrome
    * **Tablets**: All modern browsers

    Native mobile apps are planned for later phases of development.
  </Accordion>
</AccordionGroup>

## Security Questions

<AccordionGroup>
  <Accordion title="How secure is M.O.N.K.Y?">
    M.O.N.K.Y uses military-grade security measures:

    * **256-bit encryption** for all sensitive data
    * **Local key storage** - your keys never leave your device
    * **Hardware wallet support** for additional security
    * **Multi-factor authentication** options
    * **Regular security audits** by third-party firms
  </Accordion>

  <Accordion title="Can M.O.N.K.Y access my private keys?">
    No, absolutely not. M.O.N.K.Y operates on a zero-knowledge architecture. Your private keys are generated and stored exclusively on your device. We cannot access your funds even if we wanted to.
  </Accordion>

  <Accordion title="What should I do if I lose my recovery phrase?">
    Unfortunately, if you lose your recovery phrase and don't have access to your wallet, there's no way to recover your funds. This is by design for security reasons. Always:

    * Store your recovery phrase in multiple secure locations
    * Never store it digitally
    * Consider using a hardware wallet for large amounts
  </Accordion>

  <Accordion title="Is my data safe with M.O.N.K.Y?">
    Yes. We follow strict privacy principles:

    * No personal data collection beyond what's necessary
    * All communications are encrypted
    * We never sell or share your data
    * GDPR and CCPA compliant
  </Accordion>
</AccordionGroup>

## Technical Questions

<AccordionGroup>
  <Accordion title="What blockchain does M.O.N.K.Y use?">
    M.O.N.K.Y is built specifically for the Solana blockchain, chosen for its:

    * Lightning-fast transaction speeds (1-2 seconds)
    * Extremely low fees (average \$0.00025)
    * High scalability (50,000+ TPS)
    * Rich DeFi ecosystem
  </Accordion>

  <Accordion title="Can I use M.O.N.K.Y with other blockchains?">
    Currently, M.O.N.K.Y focuses exclusively on Solana. However, we may consider multi-chain support in future updates based on community demand and technical feasibility.
  </Accordion>

  <Accordion title="What tokens does M.O.N.K.Y support?">
    M.O.N.K.Y supports:

    * **SOL** (native Solana token)
    * **All SPL tokens** (Solana Program Library tokens)
    * **NFTs** (Metaplex standard)
    * **Wrapped tokens** (wSOL, wETH, etc.)
  </Accordion>

  <Accordion title="Can I stake SOL with M.O.N.K.Y?">
    Yes! M.O.N.K.Y includes built-in staking features that allow you to:

    * Stake SOL with top validators
    * Earn rewards automatically
    * Monitor your staking performance
    * Unstake anytime (subject to Solana's unstaking period)
  </Accordion>
</AccordionGroup>

## Feature Questions

<AccordionGroup>
  <Accordion title="Can I swap tokens within M.O.N.K.Y?">
    Yes, M.O.N.K.Y includes integrated DEX functionality powered by Jupiter, allowing you to:

    * Swap between SOL and SPL tokens
    * Get the best prices across multiple exchanges
    * Execute trades directly from your wallet
    * View real-time price charts and market data
  </Accordion>

  <Accordion title="Does M.O.N.K.Y support NFTs?">
    Yes! M.O.N.K.Y has full NFT support including:

    * Viewing your NFT collection
    * Sending and receiving NFTs
    * Integration with major NFT marketplaces
    * NFT metadata and rarity information
  </Accordion>

  <Accordion title="Can I track my portfolio performance?">
    Absolutely! M.O.N.K.Y includes comprehensive portfolio tracking:

    * Real-time portfolio valuation
    * Historical performance charts
    * Profit/loss tracking
    * Transaction history and analytics
    * DeFi position monitoring
  </Accordion>

  <Accordion title="Does M.O.N.K.Y have a mobile app?">
    Currently, M.O.N.K.Y is a web application optimized for mobile browsers. Native iOS and Android apps are planned for later development phases. The web version works great on mobile devices in the meantime.
  </Accordion>
</AccordionGroup>

## Support Questions

<AccordionGroup>
  <Accordion title="How can I get help with M.O.N.K.Y?">
    We offer multiple support channels:

    * **Telegram Bot**: [https://t.me/monky\_os\_bot](https://t.me/monky_os_bot)
    * **Email**: [support@monkywallet.com](mailto:support@monkywallet.com)
    * **X (Twitter)**: [@monkywallet](https://x.com/monkywallet)
    * **Documentation**: This help center
  </Accordion>

  <Accordion title="What are your support hours?">
    Our support team is available 24/7 through:

    * Telegram bot (automated responses + human support)
    * Email support (response within 24 hours)

    For urgent security issues, we provide emergency support around the clock.
  </Accordion>

  <Accordion title="How do I report a bug or security issue?">
    For bugs:

    * Email: [support@monkywallet.com](mailto:support@monkywallet.com)
    * Use our Telegram bot: @monky\_os\_bot

    For security issues:

    * Email: [security@monkywallet.com](mailto:security@monkywallet.com) (encrypted communication preferred)
    * We have a responsible disclosure policy with rewards for valid reports
  </Accordion>

  <Accordion title="Do you offer educational resources?">
    Yes! We provide:

    * Comprehensive documentation (this site)
    * Tutorial videos and guides
    * Regular blog posts about DeFi and Solana
    * Community educational events
    * In-app tooltips and guidance
  </Accordion>
</AccordionGroup>

## Troubleshooting

<AccordionGroup>
  <Accordion title="My transaction is stuck or failed. What do I do?">
    If your transaction is stuck:

    1. **Wait**: Solana transactions usually confirm in 1-2 seconds, but network congestion can cause delays
    2. **Check status**: Use a Solana explorer to check your transaction status
    3. **Retry**: If failed, you can retry the transaction
    4. **Contact support**: If issues persist, reach out to our support team
  </Accordion>

  <Accordion title="I can't connect my hardware wallet">
    Try these steps:

    1. **Browser compatibility**: Ensure you're using a supported browser (Chrome recommended)
    2. **Enable WebUSB**: Make sure WebUSB is enabled in your browser
    3. **Firmware update**: Ensure your hardware wallet has the latest firmware
    4. **Restart**: Try restarting your browser and hardware wallet
    5. **Contact support**: If issues persist, contact our support team
  </Accordion>

  <Accordion title="The wallet is loading slowly">
    To improve performance:

    1. **Clear cache**: Clear your browser cache and refresh
    2. **Disable extensions**: Temporarily disable browser extensions
    3. **Check connection**: Ensure you have a stable internet connection
    4. **Update browser**: Make sure you're using the latest browser version
    5. **Try incognito**: Test in an incognito/private browsing window
  </Accordion>

  <Accordion title="I'm getting error messages">
    Common solutions:

    1. **Refresh page**: Try refreshing the M.O.N.K.Y app
    2. **Clear storage**: Clear local storage and restart
    3. **Check network**: Verify Solana network status
    4. **Update browser**: Ensure browser is up to date
    5. **Screenshot**: Take a screenshot of the error and contact support
  </Accordion>
</AccordionGroup>

***

## Still Need Help?

If you can't find the answer to your question, we're here to help!

<CardGroup cols={3}>
  <Card title="Telegram Support" icon="telegram" href="https://t.me/monky_os_bot">
    Get instant help through our Telegram bot
  </Card>

  <Card title="Email Support" icon="envelope" href="mailto:support@monkywallet.com">
    Send us a detailed message about your issue
  </Card>

  <Card title="Community" icon="x-twitter" href="https://x.com/monkywallet">
    Join the conversation on X (Twitter)
  </Card>
</CardGroup>

<Tip>
  **Pro Tip**: Before contacting support, try searching this FAQ first. Many common issues can be resolved quickly using the troubleshooting steps above.
</Tip>